Not reproducible it happens that also Outlook on the desktop displays the mails normally after some back and forth clicking. It does not affect all senders, only a few. The display in the browser and in OWA is normal. The messages of certain senders at web.de & gmx.de are displayed in Outlook on the desktop with black font on black background. It only affects Microsoft Outlook (probably the subscription version of Microsoft 365, Business) and only certain senders. In Microsoft Outlook, messages from certain recipients are simply not displayed legibly because the black font appears on a black background. Martin then sent me a link to German tecci's page and the article Schwarzer Text auf schwarzem Hintergrund | MS365-Business | Outlook Desktop | web.de & gmx.de, where the issue appeared on June 30, 2023. The reports from customers are piling up…. I think this phenomenon is being "rolled out" right now. The problem seems to come up from time to time, but it's quite old – but I was asked about it yesterday via a personal message from German reader Martin L. It hits sporadic some accounts and some mails, sometimes it's fixed suddenly. Incoming (html) emails from some providers are displayed with black text on a black background. Here's an issue that is probably affecting Outlook users (from Microsoft 365 Business) since long.
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